Support
FAQs
How do I set up a new Ethernet webserver when the router is changed?
You do not have to make any changes to the system when the router is changed if your webserver is an Ethernet version, since the system automatically detects the new configuration.
If you encounter any connection problems, check that the following router ports are open:
- Host: airzonecloud.com, port 9030
- Host: ws001.airzonecloud.com, port 9030
- Host: bloader.airzonecloud.com, port 22
The way the system operates should be identical to that of the old router if these settings are applied. If the connection problems of the new router persist, check the Ethernet cable and the connection terminals.
If you encounter any connection problems, check that the following router ports are open:
- Host: airzonecloud.com, port 9030
- Host: ws001.airzonecloud.com, port 9030
- Host: bloader.airzonecloud.com, port 22
The way the system operates should be identical to that of the old router if these settings are applied. If the connection problems of the new router persist, check the Ethernet cable and the connection terminals.
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